Shipping, Return & Privacy Policy

Thank you for visiting and shopping at Amazing RC Store. The following terms and conditions outline our Shipping Policy, Return Policy, and Privacy Policy.

Shipping Policy

We ship all orders using Canada Post Expedited Services to ensure your package arrives as quickly as possible.

All shipments include insurance and signature required upon delivery.
Once your order has shipped, you will receive a confirmation email with your tracking number.
Tracking information is also available in the “My Account” section on our website.

Shipping charges will be calculated and displayed at checkout.

Most orders are processed and shipped the same day they are received.

Return Policy

No refunds. Returns are issued as store credit only.

The following items are non-returnable:

Cars
Trucks
Boats
Tanks
Electronics
Batteries
Any used or opened items

Special Order Items are final sale and cannot be returned or exchanged.

How to Return an Item

To initiate a return:

1. Contact us first
Email: sales@amazingrcstore.com
Request a Return Authorization Number (RA Number).

2. Ship your item back
Include:

A copy of your original sales receipt
Your Return Authorization Number

Returns will not be accepted without a valid Return Authorization Number.

Privacy Policy

This privacy notice discloses the privacy practices for AmazingRCStore-shop.com. This policy applies only to information collected through this website.

It explains:

What personal information is collected
How that information is used
Who it may be shared with
What choices you have regarding your data
The security measures used to protect your information
How you can correct or delete your information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site.

We only collect information that you voluntarily provide, such as through:

Email
Contact forms
Orders placed on our website

We do not sell, rent, or share your information with third parties.

Your information will only be used to:

Respond to inquiries
Process and ship orders
Provide customer service

We may contact you via email in the future regarding:

Promotions
New products
Store updates
Changes to this privacy policy

You may opt out of these communications at any time.

Your Access and Control Over Information

At any time, you may contact us to:

See what personal data we have about you
Correct or update your information
Request deletion of your data
Express concerns about how your information is used

You can contact us through the email or phone number listed on our website.

Security

We take precautions to protect your information both online and offline.

When sensitive information such as credit card details is submitted through the website:

The information is encrypted
It is transmitted securely using HTTPS

You can verify this by looking for:

The lock icon in your browser
“https” at the beginning of the website address

Internally, access to personal information is restricted to employees who need it to perform specific tasks such as:

Billing
Customer service
Order fulfillment

All stored information is maintained on secure systems and servers.