If you are not 100% satisfied with your purchase, you can return the product and receive a refund or store credit.
You can return a product for up to 14 days from the date of purchase.
Returns with an Original Sales Receipt Within 14 Days of Purchase:
All returned items must be in their unopened Original package and condition for refund or store credit. . Cash back available within 7 days of purchase only on unopened, factory sealed items. Original receipt of purchase must be presented (no exceptions). Any purchase made by credit card will be refunded to the original credit card. Any purchase made by Store Credit, Gift Certificate or Gift Card will be refunded as Store Credit. A 15% Re-stocking fee will apply to all returns – All opened items will be refunded as store credit (no exceptions). All warranty claims must be dealt with directly through the manufacturer. No returns on batteries, electronics and used vehicles (No exceptions). Amazing RC Store is not responsible for shipping on returns.
*Please note that Special Order Items are Final sale, and cannot be returned or exchanged.
To Return an item:
1* Contact us at firstname.lastname@example.org
to request a Unique Return Authorization Number.
2* Ship your item back to Amazing RC Store. Include a copy of your original sales receipt and your Return Authorization Number. We will not accept returns without a valid Return Authorization Number.
We ship via Canada Post Expedited services which ensures that you get your package as soon as possible. Your order will ship with insurance and signature required. You will receive a Confirmation email with a tracking number once your order has shipped – This information is also available under the My Account section.
Shipping charges for your order will be calculated and displayed at checkout.
Most orders are shipped out the same day they are received.
At the moment, we only ship within Canada.
This privacy notice discloses the privacy practices for AmazingRCStore-shop.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.